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Cookie Policy

Cookie Policy

This Cookie Policy explains how 21D (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website at www.21d.co.uk (“Website”).
It describes:
1. What cookies are
2. Why we use them
3. The categories of cookies used
4. How you can control them
5. Your rights under UK GDPR and PECR
Some cookies collect personal data or become personal information when combined with other data.

Compliance Statement
We use cookies in accordance with:
• UK General Data Protection Regulation (UK GDPR)
• Privacy and Electronic Communications Regulations (PECR)
Under these laws, non-essential cookies may only be used with your consent.

What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function correctly, operate more efficiently, and provide analytics and advertising information.
‍
There are two main types:
• First-party cookies - Set directly by 21D Clinical Limited.
• Third-party cookies - Set by external providers such as Google, YouTube, Facebook, Vimeo or Trustpilot.
‍
Cookies may be:
• Session cookies (deleted when you close your browser)
• Persistent cookies (stored for a longer defined period)

Types of Cookies We Use
1) Essential / Strictly Necessary Cookies
These cookies are required for the Website to function, and they do not require consent. They typically support:
• security and fraud prevention
• load balancing
• navigation
• cookie preference storage

2) Non-Essential Cookies (Require Consent)
These cookies only run if you choose to accept them via the Cookie Consent Manager.
• Analytics Cookies - Used to help us understand how visitors use the site, improve performance, and analyse trends.
• Advertising / Targeting Cookies - Used by advertising partners (e.g., Meta/Facebook) to build profiles and show relevant ads.
• Functionality & Performance Cookies - Enhance features such as video playback (YouTube, Vimeo) or user experience.

Legal Basis for Using Cookies
Under UK GDPR:
• Essential cookies are processed under legitimate interests (website functionality).
• Non-essential cookies are processed under consent.
Non-essential cookies will not be set unless you provide consent via our Cookie Consent Manager.

How to Control Cookies
You can manage your cookie preferences at any time using the Cookie Consent Manager displayed in the banner on your first visit and available thereafter on our website. You may:
• Accept all cookies
• Reject all non-essential cookies
• Change your preferences at any time

You can also delete cookies or block them in your browser settings. Blocking cookies may impact website functionality.

Withdrawal of Consent
‍You may withdraw your consent for non-essential cookies at any time using the Cookie Consent Manager.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Cookies Used on This Website
Below is a list of cookies used on our website, including their purpose and duration.
NOTE: Cookie usage can vary depending on the page you visit, or the services embedded (e.g., YouTube videos, Trustpilot widgets).

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Main Surgery Location
Allday House, Warrington Road, Birchwood, Warrington WA3 6AB
Head Office
Birchwood One Business Park, Dewhurst Road, Birchwood, Warrington WA3 7GB

Company Disclosure:

21D, Unit 602 Birchwood One Business Park, Dewhurst Road, Birchwood, Warrington, United Kingdom, WA3 7GB. Telephone 0800 0073199. 21D Clinical Limited trading as 21D is a credit broker not a lender and is authorised and regulated by the Financial Conduct Authority, 976995. Registered in England & Wales 09476584. Registered Address: Unit 602 Birchwood One Business Park, Dewhurst Road, Birchwood, Warrington, United Kingdom, WA3 7GB.

Medenta Disclosure:

Where required by law, loans will be regulated by the Financial Conduct Authority and the Consumer Credit Act 1974. Medenta Finance Limited, authorised and regulated by the Financial Conduct Authority No: 715523. Registered in Scotland, No: SC276679. Registered address: 50 Lothian Road, Festival Square, Edinburgh, EH3 9WJ. Tel: 01691684175. Medenta act as a credit broker, not a lender and will introduce practices to V12 Retail Finance Limited for which Medenta will receive an introduction commission from Secure Trust Bank plc, V12 Retail Finance Limited’s parent company.V12 Retail Finance Limited is authorised and regulated by the Financial Conduct Authority. Registration number:679653. Registered office: Yorke House, Arleston Way, Solihull, B90 4LH. Correspondence address: 25-26 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ.

V12 Retail Finance Limited act as a credit broker, not a lender, and only offers credit products from Secure Trust Bank PLC. Secure Trust Bank PLC trading as V12 Retail Finance is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550. Registered office: Yorke House, Arleston Way, Solihull, B90 4LH.

Terms and conditions apply. Written quotations are available on request from Secure Trust Bank PLC. Credit facilities are subject to status and affordability checks and only available to UK residents over the age of 18. Secure Trust Bank PLC reserves the right to decline any application. APR and repayment details are correct at time of publish.

Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority. Telephone calls are recorded for training and compliance purposes.

Copyright © 21D 2026. All rights reserved. | Updated 25th September 2026